7000b Privacy Policy

2.1 Information You Provide

Information you provide during registration and account management:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number (linked to bKash, Nagad, or Rocket)
• National ID or passport details (for KYC verification)
• Preferred language and communication method

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device identification information
• Browser type and operating system
• Date, time, and duration of page visits
• Referring URL and navigation patterns within the site
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity

2.3 Financial Information

For deposits and withdrawals we process the following financial information:

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Transaction amounts and dates
• Deposit and withdrawal records

We never store your full bank account details or card numbers.

4.1 Payment Processors

We share the minimum necessary information with mobile financial service providers such as bKash, Nagad, and Rocket to complete transactions. These organisations have their own privacy policies which can be found on their websites.

4.2 Game Software Providers

Minimum game-play-related information may be shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, and others, as required to ensure the quality of game services.

4.3 Legal Requirements

In the case of legal obligations, court orders, or government investigations, your information may be disclosed to the relevant authorities. In such cases we will always act within the bounds of the law and in protection of your rights.

4.4 Fraud Prevention

To ensure account security and to prevent fraud or money laundering, we may share certain information with verification agencies. This is essential to protect all honest users of our platform.

5.1 Essential Cookies

These cookies are necessary for the basic operation of the platform. They are used for managing login sessions, security verification, and account protection. These cookies cannot be disabled.

5.2 Functionality Cookies

These cookies are used to remember your preferred language, theme, and gaming settings. They ensure a personalised experience on each of your visits.

5.3 Analytics Cookies

These cookies collect information to help us understand how our platform is being used. This information helps us improve the quality of our services. You can disable these cookies in your browser settings.

7.1 Active Account Information

We retain all your account information for as long as your account remains active. After an account is closed, certain information may be retained for a specified period in accordance with legal obligations.

7.2 Financial Transaction Records

Transaction records are retained on a long-term basis in accordance with financial regulatory guidelines and anti-money-laundering laws. These records will be used only for legitimate purposes.

7.3 Account Deletion Requests

If you wish to close your account or request deletion of your information, please contact our support team. However, where legal obligations exist, complete deletion may not be possible, and in such cases we will inform you in detail.

9.1 Age Verification

We have age verification measures in place during the registration process. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all collected information.

9.2 Message to Parents

If any parent believes that their child has created an account on our platform, please contact us immediately. We will take appropriate action promptly.